1. Introduction
BeeQ is an enterprise application development platform and business process management system
designed for internal organizational use. This Privacy Policy explains how data is collected,
used, protected, and handled within the BeeQ platform.
BeeQ is not a public consumer website. Access is restricted to authorized users only.
2. Scope
This policy applies to:
- All users accessing BeeQ
- All modules, forms, workflows, and services within the BeeQ platform
- All data processed through BeeQ including web, mobile, and API interactions
3. Information We Collect
Depending on configuration and usage, BeeQ may collect:
a) User Information
- Name, username, role, designation
- Email address, phone number
- Login credentials (encrypted or hashed)
b) Business Data
- Customer, vendor, employee, student, or patient records
- Transactions, documents, workflows, approvals, audit trails
- Uploaded files, images, signatures, drawings, attachments
c) System and Security Data
- Login and logout time, IP address
- Device and browser information
- Audit logs and workflow history
4. How We Use the Information
Data in BeeQ is used strictly for:
- Business process execution
- Workflow routing and approvals
- Reporting and analytics
- Audit, compliance, and traceability
- Security monitoring and fraud prevention
- System functionality and performance
BeeQ does not use data for advertising, profiling, or resale.
5. Data Ownership
All data entered into BeeQ belongs to the customer organization.
BeeQ acts only as a technology platform provider and does not claim ownership over any business, personal, or operational data stored in the system.
6. Data Sharing
BeeQ does not:
- Sell data
- Rent data
- Share data with third parties for marketing
- Expose data to external parties without authorization
Data is shared only:
- Within the organization based on role and access rights
- With external systems via APIs when explicitly configured by the customer
- With statutory authorities when legally required
7. Data Security
BeeQ is designed with security-first architecture. Security controls include but are not limited to:
- Role-based access control
- Encrypted navigation and parameters
- Session timeout and hardening
- OTP and multi-factor authentication
- Audit trails and activity monitoring
- Malicious activity detection and alerts
- Secure file handling and access control
- Protection against parameter tampering and unauthorized access
8. Data Retention
Data retention is controlled by the customer organization’s policies and configuration.
BeeQ does not delete or modify customer data unless instructed or configured by the customer.
9. Cookies and Tracking
BeeQ may use:
- Session cookies for authentication
- Technical cookies for platform operation
10. AI and Automation
BeeQ may use AI-assisted features such as:
- Form generation
- Help generation
- Data extraction
- Workflow assistance
These features operate within the customer’s environment and data scope. Data is not used for training public AI models and is not exposed to unauthorized external systems.
11. External Integrations
BeeQ may integrate with:
- Email systems
- WhatsAPP and Telegram
- Payment Gateways
- Payment Gateways
- Government APIs such as GST, Aadhaar, etc.
- ERP, CRM, HR systems
All such integrations are customer-controlled, configuration-based, and subject to the customer’s compliance policies.
12. User Rights
Users may:
- Access data based on role permissions
- Request correction of inaccurate data
- Request deletion of data through their organization’s administrator
13. Children’s Data
BeeQ is not intended for public children usage.
If used in educational institutions, data handling is governed by the institution’s policies and applicable laws.
14. Changes to This Policy
This Privacy Policy may be updated from time to time. Changes will be reflected on this page.
15. Contact
For privacy-related questions, contact:
Plumsoft Solutions Private Limited
Email: info@plumsoft.com
Address: Plot No. 492, Flat No: 302,3rd Floor, Classic Arcade,Mathrusree Nagar, Miyapur, Hyderabad - 500049, Telangana State,INDIA